At Eden, we are guided by our mission to improve the lives of people with autism each and every day. And in keeping with our core values, we aim to provide the highest quality of care to the children and adults we support – conducting ourselves in an ethical and professional manner at all times.
To this end, we have established a Compliance Hotline to provide families and guardians, employees, employers of the adults we support, and other community members with a confidential and/or anonymous way to report known or suspected instances of unethical, improper, or illegal conduct. If you believe that an Eden employee is conducting themselves in an unethical manner or is violating federal or state laws, please call the hotline to report your concern.
The Hotline is designed to be an alternative to reporting concerns about potential violations by Eden, or its staff, of any federal or state laws or Eden policies or procedures in person. Calls to the Hotline are confidential. If you choose not to provide your contact information, no one at Eden will be able to follow up with you directly. If you would like Eden to follow up with you, please provide your contact information such as a phone number or email address.
The Compliance Hotline is open 24 hours a day, 7 days a week. When you call 609-362-9330, you will be directed to a voice mailbox where you may leave a message about your concern. Eden staff does not answer this telephone line; it goes directly to voice mail. Designated Compliance Staff then receive an alert and begin the process of disseminating the information accordingly.
Callers should be sure to provide details about their concern. Your name and other identifying information is not necessary unless you would like the Compliance Staff to follow up with you.
Types of Concern
Please tell us about any suspected improper or unethical activity, such as:
- Violations of and/or mismanagement of federal, state, or local funds;
- Fraudulent billing or coding;
- Violations of Medicaid rules or participant privacy;
- Conflicts of interest.
This list is not meant to be all encompassing. If you have concerns about other potential violations, please report them as well.
Other Ways to Report Compliance Concerns
- Call the Compliance and Privacy Officer at 609-987-0099 x1013 or e-mail email@example.com.
- Send an email to firstname.lastname@example.org.
All reports are treated with respect, are kept confidential, and may be made anonymously. Eden, in conjunction with federal and state law, prohibits retaliation against anyone who files a complaint or concern in good faith about a compliance issue.